State Farm® Insurance Agent Sonia Cortez Kohl
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gloria Martinez
May 15, 2026
5
out of
5
rating by Gloria Martinez
"Excelente servicio, toda información correcta y muy amable y profesional!!! Gracias Sonia"
We responded:
"We appreciate your review, Gloria. We are so happy that you had such a wonderful experience with State Farm Agent Sonia Kohl’s Team here in Black Diamond ! "
warwick Charlton
May 9, 2026
5
out of
5
rating by warwick Charlton
"We recently worked with Sonia's agency, specifically with Crescent to obtain homeowner's insurance for our 2nd house we in the process of purchasing. Crescent was very friendly, her response time was immediate and her knowledge of the insurance process/industry is tremendous. Highly recommend working with Crescent."
We responded:
"Thank you Warwick we appreciate your trust in my office! we look forward to working with you and your family for many more years!"
Nick Baker
May 1, 2026
5
out of
5
rating by Nick Baker
"I had a great experience with Zac and the team here. I presented them with a challenging situation (imported vehicle) that three other companies had failed to remedy, and they went above and beyond to find the right coverage at a great price. I would absolutely recommend Sonia Kohl's branch for the excellent communication and overall great customer service they provide."
We responded:
"Thank you for the amazing review, Nick! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Andy
April 14, 2026
5
out of
5
rating by Andy
"I just wanted to recognize Natalie for her outstanding work and she has been incredibly helpful, transparent , and very professional. Natalie has taken the time to clarify several things and has helped with understanding policy updates and making sure I am aware of whats going on and fully understand the insides and outside of insurance components. I definitely do appreciate the work that she has done and I am very satisfied working with her. I would definitely recommend her."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sonia Kohl’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Black Diamond ."
Lewis Abercrombie
April 13, 2026
5
out of
5
rating by Lewis Abercrombie
"When it came time to assess our insurance, Sonia and Crescent were a wealth of knowledge and insight to help guide us toward an appropriate plan. She was tremendously helpful answering our questions in language that was easy to understand and presented options without pushing them on us - which we really appreciated. I highly recommend Sonia and her team for any of your insurance needs!"
We responded:
"Thank you so much Lewis, it was great to meet with you and Desiree and helping you understand insurance better."
Dick Vaughan
April 8, 2026
5
out of
5
rating by Dick Vaughan
"I have been a client since Sonia's office opened over a year ago. I just had my first homeowner's loss due to damage from a hail storm. I was having some trouble with the claims department and got Sonia and her staff involved. I am extremely happy how they got involved to assure that my concerns were resoved. Dick Vaughan, July 2023"
We responded:
"We appreciate your review, Dick. We are so happy that you had such a wonderful experience with State Farm Agent Sonia Kohl’s Team here in Black Diamond ! "
Lionell Hunter
March 31, 2026
5
out of
5
rating by Lionell Hunter
"Nice and easy conversation with Zac"
We responded:
"Thank you so much for the 5-stars, Lionell! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
nailgenie
March 24, 2026
5
out of
5
rating by nailgenie
"Cresent was outstanding on her customer service along with her knowledge of insurance and what works for me!"
We responded:
"Thanks so much for the fantastic rating, nailgenie! We are so glad you had a positive experience with us here on State Farm Agent Sonia Kohl’s Team. If there is anything we can do for you in the future, just give us a shout! "
Jira Cooley
March 19, 2026
5
out of
5
rating by Jira Cooley
"Zach on the team was very responsive and helpful in answering my questions."
We responded:
"Thank you so much for the 5-star rating, Jira! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Danise White
March 18, 2026
5
out of
5
rating by Danise White
"Excellent, nice to know you’re local."
We responded:
"Danise, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Alison Markley
March 16, 2026
5
out of
5
rating by Alison Markley
"My account was transferred to Sonia's office after my agent retired several years ago. I have had nothing but pleasant experiences with this office! They answer all my questions l, are extremely patient, and are quick to help when I need it!"
We responded:
"Thank you for taking the time to leave such a great review, Alison. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Elisbeth Delgado
March 13, 2026
5
out of
5
rating by Elisbeth Delgado
"Zac was very helpful!"
We responded:
"Thank you for taking the time to leave such a great review, Elisbeth. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Jana “Jzcatlady” Zipf Rosa
March 2, 2026
5
out of
5
rating by Jana “Jzcatlady” Zipf Rosa
"Crescent was very helpful and listened to all of our concerns. She saved us a bunch of money."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Sonia Kohl’s Team here in Black Diamond . "
Gemini Stevens
February 21, 2026
5
out of
5
rating by Gemini Stevens
"Very helpful and great communication!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
stephanie guerrero
February 20, 2026
5
out of
5
rating by stephanie guerrero
"I appreciate Sonia and her team for always helping me with any questions or my insurance needs"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Black Diamond to know that you had such a wonderful experience with us here on State Farm Agent Sonia Kohl’s Team."
Kate Mcguire
February 18, 2026
5
out of
5
rating by Kate Mcguire
"I had a great and efficient experience with Natalie, she was very nice and very helpful. Thank you !"
We responded:
"Thank you so much for the 5-stars, Kate! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sonia Kohl’s Team anytime."
Faye Shelton
February 12, 2026
5
out of
5
rating by Faye Shelton
"Hello my World Family! I'm 68 years young and started late inquiring life insurance. However, if you are like me and waited late . . . you definitely want to obtain your life insurance through State Farm. My agent was amazing and took the time to make sure I understood everything and helped my secure my $100K life insurance policy for pennies on the dollar. You will not be disappointed! God Bless Everyone with good health, prosperity and love!"
We responded:
"Thank you so much for the 5-star rating, Faye! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Erica Cameron
February 11, 2026
5
out of
5
rating by Erica Cameron
"This office is so helpful. Crescent is so patient with all of my questions and made me feel so much more comfortable"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Sonia Kohl’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Douglas Cameron
February 11, 2026
5
out of
5
rating by Douglas Cameron
"Crescent is so knowledgeable and helpful. She makes everything easier! I recommend this office to everyone"
We responded:
"Douglas, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Sonia Kohl’s Team here in our Black Diamond office. "
Maricar Garcia
February 3, 2026
5
out of
5
rating by Maricar Garcia
"Very nice and did a great job"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sonia Kohl’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Black Diamond ."
Andrew Bye
January 23, 2026
5
out of
5
rating by Andrew Bye
"Extremely helpful and enjoyable to work with! Great customer service!"
We responded:
"Thank you so much for the kind words and 5 stars! We value your trust in Sonia Cortez State Farm Agency!"
Corwin
January 19, 2026
5
out of
5
rating by Corwin
"Natalie was very helpful in getting insurance transferred to my new car. This is the 2nd car I’ve in the last couple month and everything has gone very smoothly."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Sonia Kohl’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Josh Perez
January 13, 2026
5
out of
5
rating by Josh Perez
"Natalie was so helpful! She listened patiently to my issue and worked with me in a kindhearted and patient manner. I hope to get her help again in the future!"
We responded:
"Thank you so much for the review and for choosing Sonia Cortez State Farm Agency, we value your business!!!"
Alicia Parsons
January 12, 2026
5
out of
5
rating by Alicia Parsons
"Just love working with my agent Crescent. She is so patient and so sweet. Could not have asked for a better insurance agent. Highly recommend this office."
We responded:
"Thank you, Alicia, for the review and for choosing Sonia Cortez State Farm agency, we value your business! "
Ksam1492
January 11, 2026
5
out of
5
rating by Ksam1492
"Sonia Cortez Kohl and her team are absolutely outstanding! They are professional, knowledgeable, and genuinely care about their clients. Every question I had was answered clearly, and they took the time to make sure I understood all my coverage options. The process was smooth, stress-free, and I felt confident knowing I was in good hands. If you’re looking for reliable, honest, and friendly insurance service, I highly recommend Sonia Cortez Kohl."
We responded:
" Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency, we value your business! "