State Farm® Insurance Agent Sonia Cortez Kohl
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Giselle Palafox
July 2, 2026
"Amazing service! Natalie was really helpful!"
alea Walior
June 26, 2026
"Crescent at State Farm is amazing to work with. She’s very knowledgeable and had great suggestions for helping us save money on our new teen driver! Highly recommend working with her."
Jodi Charlton
June 26, 2026
"Crescent and all the staff at Sonia Cortez State Farm Agency are always very responsive and helpful with any of our concerns or questions."
Rubi Khatra
June 22, 2026
"I had a great experience working with Crescent at State Farm. Crescent was knowledgeable, professional, and took the time to explain my coverage options clearly. She was responsive to my questions and made the entire process smooth and stress-free. I truly appreciated her patience and excellent customer service. I would highly recommend Crescent to anyone looking for an insurance agent who is helpful, trustworthy, and dedicated to her clients."
Rishabh Bhargava
June 17, 2026
"Great service! Zach was fantastic to work with and took the time to walk me through all the motorcycle insurance options and numbers."
Carl Beck
June 15, 2026
"Had a bi-annual review of our insurance policies. The agent was very knowledgeable and was able to provide answers to my questions regarding the various policies."
Alex Huylar
June 11, 2026
"Crescent was able to find me great rates and coverage that I need to get me set up with my small business. She was also quick to respond and made the whole process easy for me. Thank you so much!"
MARIE Bolson
June 9, 2026
"Got all my questions answered, had a a very good experience, agent was very good, happy with the service i received.."
Abdallah El Hamawi
June 2, 2026
"Great service! Zac walked me through everything and provided with me with the right coverage!"
Joarna Gaming
May 28, 2026
"Perfect! Walked in without an appointment and got my insurance coverages updated super quick. Crescent was fantastic to work with and helped me out!!"
Olan So
May 27, 2026
"Nitya, who is part of Sonia’s team has been the best rep to work with. I don’t usually deal with people in sales, I leave all that for my wife, but with Nitya her kindness, professionalism, knowledge and ability to answer all my questions and concerns whether by email, text and on the phone was a very great experience. Never been so pleased to spend my money. If not a raise, then a bonus. Good job Nitya !!!!!"
Zane Burris
May 22, 2026
"Zac was very helpful! Definitely recommend."
Sebastian Morales
May 22, 2026
"Really great service, grateful for the assistance"
Elisbeth Delgado
May 22, 2026
"Zac was very helpful!"
Gloria Martinez
May 15, 2026
"Excelente servicio, toda información correcta y muy amable y profesional!!! Gracias Sonia"
warwick Charlton
May 9, 2026
"We recently worked with Sonia's agency, specifically with Crescent to obtain homeowner's insurance for our 2nd house we in the process of purchasing. Crescent was very friendly, her response time was immediate and her knowledge of the insurance process/industry is tremendous. Highly recommend working with Crescent."
Nick Baker
May 1, 2026
"I had a great experience with Zac and the team here. I presented them with a challenging situation (imported vehicle) that three other companies had failed to remedy, and they went above and beyond to find the right coverage at a great price. I would absolutely recommend Sonia Kohl's branch for the excellent communication and overall great customer service they provide."
"Thank you for the amazing review, Nick! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Andy
April 14, 2026
"I just wanted to recognize Natalie for her outstanding work and she has been incredibly helpful, transparent , and very professional. Natalie has taken the time to clarify several things and has helped with understanding policy updates and making sure I am aware of whats going on and fully understand the insides and outside of insurance components.
I definitely do appreciate the work that she has done and I am very satisfied working with her. I would definitely recommend her."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sonia Kohl’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Black Diamond ."
Lewis Abercrombie
April 13, 2026
"When it came time to assess our insurance, Sonia and Crescent were a wealth of knowledge and insight to help guide us toward an appropriate plan. She was tremendously helpful answering our questions in language that was easy to understand and presented options without pushing them on us - which we really appreciated. I highly recommend Sonia and her team for any of your insurance needs!"
"Thank you so much Lewis, it was great to meet with you and Desiree and helping you understand insurance better."
Dick Vaughan
April 8, 2026
"I have been a client since Sonia's office opened over a year ago. I just had my first homeowner's loss due to damage from a hail storm. I was having some trouble with the claims department and got Sonia and her staff involved. I am extremely happy how they got involved to assure that my concerns were resoved.
Dick Vaughan, July 2023"
"We appreciate your review, Dick. We are so happy that you had such a wonderful experience with State Farm Agent Sonia Kohl’s Team here in Black Diamond ! "
Lionell Hunter
March 31, 2026
"Nice and easy conversation with Zac"
"Thank you so much for the 5-stars, Lionell! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
nailgenie
March 24, 2026
"Cresent was outstanding on her customer service along with her knowledge of insurance and what works for me!"
"Thanks so much for the fantastic rating, nailgenie! We are so glad you had a positive experience with us here on State Farm Agent Sonia Kohl’s Team. If there is anything we can do for you in the future, just give us a shout! "
Jira Cooley
March 19, 2026
"Zach on the team was very responsive and helpful in answering my questions."
"Thank you so much for the 5-star rating, Jira! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Danise White
March 18, 2026
"Excellent, nice to know you’re local."
"Danise, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Alison Markley
March 16, 2026
"My account was transferred to Sonia's office after my agent retired several years ago. I have had nothing but pleasant experiences with this office! They answer all my questions l, are extremely patient, and are quick to help when I need it!"
"Thank you for taking the time to leave such a great review, Alison. We strive for excellence in all things insurance and are grateful for your positive feedback. "