State Farm® Insurance Agent Sonia Cortez Kohl

"I’ve had nothing but positive interactions with the staff in this office. From reviews of all our insurance coverage, to adding cars to our policy in the fly, to helping with a claim when a dang crow dropped a rock on my windshield and destroyed it in very rural New Mexico, it has all been good. Crescent particularly has been extremely helpful and didn’t even question the Crow Incident, as it has become known in our family. Always pleasant, always helpful, always squared-away, it’s always a pleasure to deal with these folks!"

"Great service, very efficient and great communication. Crescent was a big help!"

"Crescent was super quick, helpful and informative in answering my policy rate questions!"

"Cresent has always been very helpful and empathetic. Never been in a wreck before and she's helped me through the process every step of the way. Sonia clearly has a good team :)"

"I was dealing with Crescent and she caught an oversite in my request and prevented some confusion by calling AND emailing me rather than just proceeding and getting it off her desk. That is service!"

"Very patient with us and walked us through the whole process 10/10"

"Crescent was very thorough and explaining all the details of the policies that we were discussing. Particular coverage may not work for me, but I would recommend everyone try with this office."

"Excellent service."

"Sonia and her team are diligent and care about the customer’s experience."

"I love that in this day of computers, Sonia and her team are personable and available all the time, and I don't have to deal with 800#."

"Love working with this State Farm team! They’re always friendly, quick, and efficient on any request."

"Excellent service"

"I had an amazing experience with Crescent, she was very fast to get back to me and helped me with everything I needed. I’m very happy with the service (:"

"I recently moved to Washington, and as anyone who has relocated knows, there are a million things to handle—one of the most important being updating my insurance. Crescent made it an absolute breeze. She was extremely professional and genuinely cared. She took the time to thoroughly explain all the options available to me, ensuring I understood the differences in coverage that were specific to my new location. If you're looking for an insurance company that genuinely cares and goes above and beyond, look no further!"

"Whenever I contact State Farm at this office, they are very helpful and knowledgeable about my policies and respond very quickly to my inquiries."

"Thanks so much for making my insurance procedure so easy! I’m so happy to have all my policies with you now and look forward to working with your team!"

"Office Manager Crescent Laukner spent time reviewing my policies to ensure I had the coverage I needed with all the discounts possible. She was informative and helpful, taking all the time needed to answer my questions and describe options. Highly recommend!"

"Sonia es una chica muy amable y seve que está muy dedicada a su trabajo Felicidades Sonia por dar esa confianza"

"After receiving a referral from a good friend, I reached out to Sonia at State Farm. She quickly got ALL my information and plugged in the numbers. It looks like State Farm would save us about $12 a year so for now I won't be switching but, based on the GREAT customer service I can tell you where I'll be should anything change in my future. What I really loved about my time speaking with Sonia is her depth of understanding the insurance business. We discussed home, auto and umbrella liability. She's one great professional!!! Check them out if you're looking at switching or starting fresh. You won't be disappointed."

"Crescent was extremely helpful and taught me everything I needed to know about my new policies. Highly recommend!"

"Crescent was very knowledgeable and informative. Her customer service skill are incredible. I would recommend her to anyone."

"Nitya has been extremely helpful in getting us set up with Home and Auto insurance. We moved from CO to WA, lots of things to arrange and set up, Sate Farm made this part of the move very smooth and easy."

"Sonia is a great Insurance agent. She helped our business to be up and running in no time and her customer service is awesome. Cannot ask for any better insurance agency then hers."

"Crescent was FANTASTIC in helping us insure our house and vehicles. Anyone looking for the right State Farm agent need only call Sonia Cortez's office!"

"I’ve been with State Farm for well over a decade now, and when my family moved to WA I was so relieved to find a great SF office locally! Crescent with Sonia Cortez’s office has always been so kind, helpful and ready and willing to answer questions, helps us get the best rate and coverage possible! Thank you Crescent!🤩"