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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kate MacKenzie

May 28, 2023

5  out of  5 rating by Kate MacKenzie
"I'm a newer business owner and was in need of work insurance. The amazing women at the Sonia Cortez Kohl office could not have made it easier for me to get set up! Crescent is my girl! She is incredibly helpful, kind, and efficient. Highly recommend doing your business at this State Farm office."

Vicki Hummel

May 27, 2023

5  out of  5 rating by Vicki Hummel
"Thank you so much for reaching out and setting the appointment to go over all of our policies. It’s a comforting, feeling, knowing that we are well protected. We appreciate you looking out for us"

Andy Herman

May 24, 2023

5  out of  5 rating by Andy Herman
"Absolutely love working with the team here at Sonia Cortez Kohl's office especially Crescent! She is super professional and was very quick to answer my question and even help identify ways to save a little bit more on my bill! Every time I call to ask about my insurance, not only do they take the time to answer my questions quickly, but go above and beyond to see what additional discounts and deals apply to me and help keep me informed on how to save money. This team is definitely one of the reasons why I stick with State Farms... They do a great job of keeping my monthly bill rates low while providing the best coverage possible. Thank you!"

Kristen Colley

May 23, 2023

5  out of  5 rating by Kristen Colley
"I have had several changes to my auto insurance billing in the last couple months due to adding a driver, adding a vehicle, and rate changes at State Farm. Nitya very patiently explained my current charges, looked up previous billing so we could compare the differences and helped me understand what the final monthly rate will be once all the changes take effect. I appreciated her kind customer service today!"

Donald Heldoorn

May 15, 2023

5  out of  5 rating by Donald Heldoorn
"I HAD VERY GOOD REPORE WITH BOTH SONIA AND JIE. HOPE TO HAVE A LONG PARTNERSHIP. THANK YOU, DON hELDOORN"

ACP

May 10, 2023

5  out of  5 rating by ACP
"We are so happy we found them, Nitya is one of the sweetest people I am so thanksgiving for her patients and help! Totally recommend them…and the best they are also in Black Diamond just like us!"

Jodi Cooper Fikes

May 9, 2023

5  out of  5 rating by Jodi Cooper Fikes
"Very Helpful"

Alicia Swartz

May 5, 2023

5  out of  5 rating by Alicia Swartz
"Brandon was amazing!!! Very personable great sense humor. Won’t be disappointed!!! Thank you again Brandon!!"

Nichie Abella

May 4, 2023

5  out of  5 rating by Nichie Abella
"Jie was awesome to work with. She took the time to address all my concerns and questions. She was able to set me up with a plan that fit my needs and saved me money. Highly recommend!"

Serg Rudenko

May 3, 2023

5  out of  5 rating by Serg Rudenko
"Amazing service!"

Linda Smith

May 3, 2023

5  out of  5 rating by Linda Smith
"Your agent was very knowledgeable and through when taking my information about our home and auto. I appreciate that she took her time and was patient with all my questions."

Najwan Aljanabi

May 3, 2023

5  out of  5 rating by Najwan Aljanabi
"One of the best State Farm branches that I've ever dealt with since I joined 8 years ago. Their customer services is outstanding, so helpful, and lovely. Brandon is awesome and Crescent is the best!"

Rohit Haryani

May 1, 2023

5  out of  5 rating by Rohit Haryani
"Had an amazing experience setting my auto insurance and renters policy with them. The representative listened to all my requirements and was able to meet them. She was to the point with the quote and helped me get the best price. Highly recommend them!"

Scott B

April 27, 2023

5  out of  5 rating by Scott B
"Well I don't usually post reviews for Insurance companies, but my daughter just got her license and I needed to make a change to a new company as the quote from my existing insurance company was excessive. I reached out to almost every auto insurance company to get quotes, and State Farm game me the best best coverage / rate combination. The Agent I dealt with (Jia) was helpful, friendly, and super low pressure, she gave me options, but never tried to push me into any of them, which was fantastic, as I detest heavy sales tactics. She followed up quickly, and made the whole process easy and painless. The only thing that would have made this a better experience, is if they also served tater tots!"

Liza Marina Aldaba

March 20, 2023

5  out of  5 rating by Liza Marina Aldaba
"it was a pleasure working with Brandon. Fast response and best auto insurance rate."

Dawn Cruff

March 13, 2023

5  out of  5 rating by Dawn Cruff
"Crescent was amazing and patient with all of my questions. She answered everything and saved me money. I would definitely reach out to this agency!"

Brandon Gonzalez

March 10, 2023

5  out of  5 rating by Brandon Gonzalez
"As an employee, I truly enjoy working here. I am helping others not only in my personal life but in the workplace as well. Thank you Sonia"

Chuck Lusk

February 9, 2023

5  out of  5 rating by Chuck Lusk
"Awesome group of people to work with even when I’m not the easiest to deal with. Thanks for alway taking care if my needs"

Tony Clifton

February 4, 2023

5  out of  5 rating by Tony Clifton
"Both Crescent and Sonia were great help in getting the coverage of our vehicles and houses swapped from a terrible company to a local, very helpful State Farm agent and office manager. Glad we switched over."

Denise McManus

February 1, 2023

5  out of  5 rating by Denise McManus
"Brandon gave excellent service and was on it asap for me! Super helpful! Thank you!"

Zotika Saldaña

January 25, 2023

5  out of  5 rating by Zotika Saldaña
"(Translated by Google) I had always had questions when I bought a policy with other insurers, questions that they did not know how to answer, until I met this wonderful human being who, without anything in return, educated me on how insurers work! I changed my insurance coverage to State Farm about 3 years, with Sonia She covered every point of all the coverage I have and I felt very informed about how I am protecting my children and my car and my business. She gave me information and gave me options, explaining each one. And I never felt like he was putting pressure on me to try to get me to get additional coverage. I would highly recommend Sonia for all of your insurance needs. Thank you! (Original) Siempre habia tenido preguntas cuando agaraba una polisa con otras aseguradoras, preguntas que no me Sabian responder, hasta que conoci a este maravilloso ser humano que sin nada acambio me educo sobre como funcionan las aseguradoras ¡Cambié mi cobertura de seguro a State Farm serca de 3 años, con Sonia Ella cubrió cada punto de toda la cobertura que tengo y me sentí muy informado sobre cómo estoy protegiendo a mis hijos y mi automóvil y mi negocio. Ella me dio información y me dio opciones, explicando cada una. Y nunca sentí que me estaba presionando para tratar de que obtuviera cobertura adicional. Recomendaría ampliamente a Sonia para todas sus necesidades de seguro. ¡Muchas gracias!"

Makeila Berry

January 19, 2023

5  out of  5 rating by Makeila Berry
"An absolute delight to talk to! Sonia made me feel like the cared and wasn’t in a rush to sell me and get off she phone. She is my favorite person to talk to at State Farm!"

Yesenia Valdez

January 16, 2023

5  out of  5 rating by Yesenia Valdez
"Service was wonderful and professional!"

Rick Crooks

January 11, 2023

5  out of  5 rating by Rick Crooks
"Crescent was very experienced, helpful and patient answering our many questions. Thanks for all the help with our policies!"

Jaedon Bott

January 9, 2023

5  out of  5 rating by Jaedon Bott
"I spoke with Crescent about my claim, she was incredibly pleasant and helpful and answered all of my questions!"