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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jira Cooley

February 4, 2026

5  out of  5
rating by Jira Cooley
"Natalie on the team was very responsive and helpful in answering my questions during my claim process."
We responded:
"Thank you so much for the 5-star rating, Jira! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Maricar Garcia

February 3, 2026

5  out of  5
rating by Maricar Garcia
"Very nice and did a great job"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sonia Kohl’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Black Diamond ."
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Andrew Bye

January 23, 2026

5  out of  5
rating by Andrew Bye
"Extremely helpful and enjoyable to work with! Great customer service!"
We responded:
"Thank you so much for the kind words and 5 stars! We value your trust in Sonia Cortez State Farm Agency!"
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Corwin

January 19, 2026

5  out of  5
rating by Corwin
"Natalie was very helpful in getting insurance transferred to my new car. This is the 2nd car I’ve in the last couple month and everything has gone very smoothly."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Sonia Kohl’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Josh Perez

January 13, 2026

5  out of  5
rating by Josh Perez
"Natalie was so helpful! She listened patiently to my issue and worked with me in a kindhearted and patient manner. I hope to get her help again in the future!"
We responded:
"Thank you so much for the review and for choosing Sonia Cortez State Farm Agency, we value your business!!!"
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Alicia Parsons

January 12, 2026

5  out of  5
rating by Alicia Parsons
"Just love working with my agent Crescent. She is so patient and so sweet. Could not have asked for a better insurance agent. Highly recommend this office."
We responded:
"Thank you, Alicia, for the review and for choosing Sonia Cortez State Farm agency, we value your business! "
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Ksam1492

January 11, 2026

5  out of  5
rating by Ksam1492
"Sonia Cortez Kohl and her team are absolutely outstanding! They are professional, knowledgeable, and genuinely care about their clients. Every question I had was answered clearly, and they took the time to make sure I understood all my coverage options. The process was smooth, stress-free, and I felt confident knowing I was in good hands. If you’re looking for reliable, honest, and friendly insurance service, I highly recommend Sonia Cortez Kohl."
We responded:
" Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency, we value your business! "
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John Smith Michel

January 7, 2026

5  out of  5
rating by John Smith Michel
"Crescent is the best!! She is very knowledgeable. She took the time to make sure I understood everything."
We responded:
"Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency, we value your business! "
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Greg Lauckner

January 7, 2026

5  out of  5
rating by Greg Lauckner
"They have very knowledgeable and helpful staff members. Very Happy with the service I receive."
We responded:
"Thank you, Greg, for the nice words and for choosing Sonia Cortez State Farm Insurance Agency, we value your business! "
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sarah odonkor

January 7, 2026

5  out of  5
rating by sarah odonkor
"Having been with State Farm for years, meeting and working with this team has been great. They are smart, knowledgeable and practical. Insurance can be overwhelming and we often don’t need it until something bad happens. They help make the insurance process manageable even in difficult circumstances."
We responded:
"Thank you, Sarah, we value your trust in our State Farm office!"
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Lindsay Sogge

January 7, 2026

5  out of  5
rating by Lindsay Sogge
"Crescent is amazing! Super knowledgeable and kind and very detailed in explaining every option."
We responded:
"Thank you, Lindsay for the kinds of words and for giving Sonia Cortez State Farm Agency the opportunity to help you with your insurance needs!"
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Vicki Hummel

January 6, 2026

5  out of  5
rating by Vicki Hummel
"Thank you so much for taking care of our insurance needs. Your office I always so friendly and helpful!! We appreciate you looking out for us."
We responded:
"Thank you, Vicki, for the continue trust in our office! We appreciate the opportunity to help you with your insurance needs! "
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Adrian Llamas

December 24, 2025

5  out of  5
rating by Adrian Llamas
"Excelente servicio, muy amable!⭐️⭐️⭐️⭐️⭐️"
We responded:
"Muchas gracias, Victor, por elegir a Sonia Cortez State Farm para su seguro de auto y de vida. ¡¡Saludos!!"
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Phuong Thach

December 10, 2025

5  out of  5
rating by Phuong Thach
"They explained insurance policy and help me get into a better plan with a higher protection for a fate rate and peace of mind. Thank you team !!!!"
We responded:
"Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency for your insurance needs. We value your business! "
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Derrick Wiley

December 8, 2025

5  out of  5
rating by Derrick Wiley
"Ms. Cortez is very professional, helpful and very knowledgeable. About insurance."
We responded:
"Thank you, Derrick, for choosing Sonia Cortez State Farm Insurance for your insurance needs. We value your business!"
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Donald Berens

November 21, 2025

5  out of  5
rating by Donald Berens
"Did a great job of helping me customize my policy. Was very nice and considerate"
We responded:
"Thank you so much for the review and for choosing Sonia Cortez State Farm for your insurance needs, we value your trust! "
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Richey Liddell

November 21, 2025

5  out of  5
rating by Richey Liddell
"Every time we have to talk to Sonia she's always awesome today we talked to Crescent about life insurance and she was really cool too"
We responded:
"Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency, we value your business!"
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Kim Liddell

November 21, 2025

5  out of  5
rating by Kim Liddell
"I went to get a quote so I could get a free pizza! Ended up learning I'm paying WAY to much for insurance. Go see Sonia or Nitya they can save you a lot of money!"
We responded:
"Hi Kim: Thank you so much for the opportunity to help you with your insurance needs. We were happy to help you save on the autos and home."
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Brian S

November 18, 2025

5  out of  5
rating by Brian S
"Excellent customer service."
We responded:
"Thank you, Brian, for the review and for choosing Sonia Cortez State Farm Insurance for your life insurance needs, we value your business and trust!"
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Alan Johnson

November 17, 2025

5  out of  5
rating by Alan Johnson
"I have with State Farm for over 50 years. Cars RV Houses etc. Sonia and her staff are the best most with it agents I have done insurance with. Bravo."
We responded:
"Thank you, Alan, for the kind words and for choosing Sonia Cortez State Farm agency for your insurance needs, we value your business and trust!!!"
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amy mascis

November 15, 2025

5  out of  5
rating by amy mascis
"I couldn't have been happier with the help I received from Sonia Cortez Kohl at State Farm Insurance. She took her time with me pointing out all the different options of coverage available to me and explaining in detail what they all meant. I highly recommend her."
We responded:
"Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency for your insurance needs, we value your business and trust! "
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Ismael Cortez

October 16, 2025

5  out of  5
rating by Ismael Cortez
"Sonia’s insurance team is absolutely outstanding! They are professional, thorough, and honest in everything they do. My experience with them has been nothing short of excellent — my claims were handled smoothly and completely stress-free. The team is always quick to answer questions and makes sure every detail is taken care of. I truly appreciate all their help and would highly recommend Sonia’s team to anyone looking for reliable and trustworthy insurance professionals! Also love Sonia’s team getting involved with her community and finding ways to show love back!"
We responded:
"Thank you, Ismael, for the kind words and for choosing Sonia Cortez State Farm Agency, we value your business! "
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Bethany Bryant

October 1, 2025

5  out of  5
rating by Bethany Bryant
"Crescent was amazing! She walked me through everything explained the different coverages with them along with other places. She also made sure I was knowledgeable in selecting the right coverage for our assets and future. She asked questions and explained everything for my specific situation. Top notch customer service. Crescent was so easy to talk to and at the end I didn’t realize how long I was on the phone gabbing with her about life. So glad I decided to switch my auto over to bundle with my renters insurance!!"
We responded:
"Thank you so much for the kind words, Bethany. We value your trust in our agency and appreciate you choosing Sonia Cortez State Farm Agency!"
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Ellen Smith

September 26, 2025

5  out of  5
rating by Ellen Smith
"She was kind and compassionate I’m going threw a separation and she made feel at easy and supported!"
We responded:
"Thank you so much for the kind words and for choosing Sonia Cortez State Farm agency for your insurance needs! "
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Olivia L

September 25, 2025

5  out of  5
rating by Olivia L
"Zac was very helpful in building an insurance plan for us that met all of our needs. Thank you!"
We responded:
"Thank you, Olivia, for the kind words and for choosing Sonia Cortez State Farm Insurance agency for your insurance needs! "