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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kaleb lucas (Lkdgwv5)

August 26, 2025

5  out of  5
rating by kaleb lucas (Lkdgwv5)
"Really helpful and a delight to speak to!"
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Betsy Adams

August 21, 2025

5  out of  5
rating by Betsy Adams
"Crescent got in touch with me about new Auto Ins. Even though I did not sign up with State Farm, she was very gracious with me and when I asked her for some advice, she spoke with Wisdom and respect and gave good advice to me that will help me in the future. I appreciate her help and kindness. Thank you Crescent! Betsy A. Kent, WA."
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ThatGuyErnesto 1

August 20, 2025

5  out of  5
rating by ThatGuyErnesto 1
"Answers fast, very polite, and explain everything in great detail. Had the opportunity to speak with Sonia and Natalie, and both are very professional and helpful to understanding what insurance policies fit best for my needs. Natalie was very helpful with getting all my information set up and helping me out with everything I needed to do and sending me any information I also wanted to have! Overall great customer service!"
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Mary Robles

August 20, 2025

5  out of  5
rating by Mary Robles
""
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ROBERTO RODRIGUEZ

August 20, 2025

5  out of  5
rating by ROBERTO RODRIGUEZ
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Felipe Guerrero

August 20, 2025

5  out of  5
rating by Felipe Guerrero
"I recommend this place a ton, so helpful especially natalie she was so kind to me and really helpful towards me and overall it was great"
We responded:
"Thank you, Felipe, for the 5star review and for choosing Sonia Cortez State Farm Agency, we value your business!"
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Juan Audeves

August 20, 2025

5  out of  5
rating by Juan Audeves
"Just wanted to point out the great customer service I received by a representative by the of name Natalie. She did a great job of informing me about the different type of insurances I was interested in and helped me navigate through them throughly; she made sure I understood and was very patient with me. Thank you for the help, I really appreciate it!"
We responded:
"Thank you, Juan, for the 5star review and for choosing Sonia Cortez State Farm Agency, we value your business!"
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Maria Acosta

August 15, 2025

5  out of  5
rating by Maria Acosta
"Crescent was Gary helpful and took the time to explain the policy to me! Truly appreciate it"
We responded:
"Thank you, Maria, for the kind words and for choosing Sonia Cortez State Farm Agency!"
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Isaiah Alford

August 15, 2025

5  out of  5
rating by Isaiah Alford
"I have no complaints or suggestions. Honestly, one of the best and most informative companies I’ve ever used. Everyone is so nice and it really seems like they have your best interest and aren’t just trying to upsell you. 10/10 Definitely Recommend"
We responded:
"Thank you, Isaiah, for the kind words and for choosing Sonia Cortez State Farm Agency, we value your business! "
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John Yount

August 12, 2025

5  out of  5
rating by John Yount
"Very Professional"
We responded:
"Tahnk you John for the 5star review and for choosing Sonia Cortez State Farm Agency, we value your business!"
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Edgar Chavez

August 12, 2025

5  out of  5
rating by Edgar Chavez
"I received a wonderful assessment from Sonia and team. All of them are knowledgeable and are focused on customers service. She is looking always for better options according to your needs. Really pleased to be helped by her and team"
We responded:
"Edgar thank you so much for the 5star review and for choosing Sonia Cortez State Farm Agency, we value your business! "
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Michael Lovell

August 11, 2025

5  out of  5
rating by Michael Lovell
"Sonia and her team worked very hard in solving an E-bill problem I was having with my bank. Thank you Sonia and team."
We responded:
"Thank you Michael for the kind words and for choosing Sonia Cortez State Farm Agency, we value your business! "
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Qinqin Zhang

July 17, 2025

5  out of  5
rating by Qinqin Zhang
"It was a great experience working with Zac from Sonia’s team. He helped us secure a great deal on both home and auto insurance."
We responded:
"Thank you so much for the kind words Qinqin and for choosing Sonia Cortez State Farm Insurance Agency, we value your trust!! "
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Darren Chase

July 17, 2025

5  out of  5
rating by Darren Chase
"Thanks Zac for quickly answering all my questions and suggesting to email me my proof of insurance cards. I received the emailed cards within 30 seconds of us discussing the subject. Thanks State Farm you guys were very helpful."
We responded:
"Thank you so much for the review and for choosing Sonia Cortez State Farm Insurance Agency, we value your business!! "
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Michelle Brazelton

July 16, 2025

5  out of  5
rating by Michelle Brazelton
"I have worked with Crescent at the Black Diamond office. She is always very helpful, can answer all my questions and looks to see what is best for me. I feel like she takes time to know my needs and not just cookie cutter me and do what others are doing. I highly recommend this office for your insurance needs."
We responded:
"Thank you, Michelle, for the kinds of words and for choosing Sonia Cortez State Farm Insurance Agency, we value your trust! "
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Giles Neel

July 10, 2025

5  out of  5
rating by Giles Neel
"Fast, helpful, and responsive- The 3 things you want most from your insurance agency. Our agent, Crescent Laukner, is amazing. She is so patient and kind; going out of her way to help me understand the answers to all of my questions."
We responded:
"Thank you so much for the kind words and for choosing Sonia Cortez State Farm Insurance Agency! "
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Rich Rye

July 3, 2025

5  out of  5
rating by Rich Rye
"I have to Say thank you so much to Sonia and her TEAM at State Farm!! Their staff is so friendly and helpful and you can tell from the initial consultation, they really care about selecting the right coverages for our family. We have trusted them with our insurance needs for yeah, several years and then when we had to file a claim with our homeowners policy because a washing machine failed and made a real mess, we weren't just shipped off to an eight hundred number with claims; Sonia literally was involved herself personally right away in getting us emergency help thensame day. Sonia and her team truely made it's so much easier on us and definitely turned something terrible into a good experience for us. We appreciate Sonia and recommend her to anyone who might need insurance."
We responded:
"Hi Rich: thank you so much for the kind words, we value your trust in Sonia Cortez State Farm Insurance Agency! "
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Edna Abella

June 30, 2025

5  out of  5
rating by Edna Abella
"⭐⭐⭐⭐⭐ I’ve had a great experience with Sonia Cortez Khol State Farm Insurance! The service is fantastic, and I was able to bundle my home, boat, and life insurance all in one place, which made everything super easy. Sonia is friendly, hands-on, and really personable. She took the time to explain everything and made sure I got the best coverage. I highly recommend Sonia and her team if you’re looking for top-notch insurance service!"
We responded:
"Thank you so much for the kind words and for choosing Sonia Cortez State Farm Insurance Agency!"
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George Saxon

June 10, 2025

5  out of  5
rating by George Saxon
"Crescent has been absolutely amazing to work with! I requested a quote over the weekend and had coverage set up and ready to go by Tuesday. Crescent also worked to find all possible discounts and even increased our coverage for the same price. Highly recommend!"
We responded:
"Hi George, Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency! We value your business!"
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Ronda Jean

June 10, 2025

5  out of  5
rating by Ronda Jean
"Sonia was super helpful getting me set up with multiple insurance policies. She was very thorough, asking questions that other agents have never bothered to ask in order to tailor my policies to my individual needs/situation. Prices are great too!"
We responded:
"Hi Ronda, Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency! We value your business!"
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Bridget Smith

June 9, 2025

5  out of  5
rating by Bridget Smith
"Great customer service Prompt replies and they saved us money!"
We responded:
"Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency! we value your business! "
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heidy Luna

June 2, 2025

5  out of  5
rating by heidy Luna
"Best insurance , Sonia and her team go above and beyond to find the best coverage ,and most important they offer great prices 😊."
We responded:
"Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency! "
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Anabel Zatarain

May 27, 2025

5  out of  5
rating by Anabel Zatarain
"Very good agent and helpful. Muy amable 🙂"
We responded:
"Thank you so much for the 4-star review and for choosing Sonia Cortez State Farm Agency!"
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Andrew Bye

May 25, 2025

5  out of  5
rating by Andrew Bye
"Awesome people and great customer service!"
We responded:
"Thank you so much for the kind words and 5 stars! We value your trust in Sonia Cortez State Farm Agency!"
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Luis Miguel Carranza Sosa

May 19, 2025

5  out of  5
rating by Luis Miguel Carranza Sosa
"Buena atención"
We responded:
"Hola Luis: muchas gracias por el "like" y por elegir a Sonia Cortez State Farm para su seguro"
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Cesar Garcia

May 16, 2025

5  out of  5
rating by Cesar Garcia
"Sonia es muy atenta y goes above and beyond!"
We responded:
"Hi Cesar, Thank you so much for your kind words and for choosing Sonia Cortez State Farm Agency! We value your business!"
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Chuck Lusk

April 25, 2025

5  out of  5
rating by Chuck Lusk
"Awesome group of people to work with even when I’m not the easiest to deal with. Thanks for always taking care if my needs"
We responded:
"Thank you Chuck for trusting Sonia Cortez Kohl Agency with auto, home, and your life insurance needs. We value your business!"
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Millie Leung

April 22, 2025

5  out of  5
rating by Millie Leung
"I’ve been with this office for over 7 years. Crescent has especially been helpful. She’s always professional and communicative, going above and beyond to get me the information and best rates. Thank you."
We responded:
"Thank you, Millie, for your kind words! Crescent is a tremendous asset to our agency. We appreciate you choosing Sonia Cortez State Farm Agency!"