Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of nailgenie

nailgenie

March 24, 2026

5  out of  5
rating by nailgenie
"Cresent was outstanding on her customer service along with her knowledge of insurance and what works for me!"
We responded:
"Thanks so much for the fantastic rating, nailgenie! We are so glad you had a positive experience with us here on State Farm Agent Sonia Kohl’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Jira Cooley

Jira Cooley

March 19, 2026

5  out of  5
rating by Jira Cooley
"Zach on the team was very responsive and helpful in answering my questions."
We responded:
"Thank you so much for the 5-star rating, Jira! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Danise White

Danise White

March 18, 2026

5  out of  5
rating by Danise White
"Excellent, nice to know you’re local."
We responded:
"Danise, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Alison Markley

Alison Markley

March 16, 2026

5  out of  5
rating by Alison Markley
"My account was transferred to Sonia's office after my agent retired several years ago. I have had nothing but pleasant experiences with this office! They answer all my questions l, are extremely patient, and are quick to help when I need it!"
We responded:
"Thank you for taking the time to leave such a great review, Alison. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Elisbeth Delgado

Elisbeth Delgado

March 13, 2026

5  out of  5
rating by Elisbeth Delgado
"Zac was very helpful!"
We responded:
"Thank you for taking the time to leave such a great review, Elisbeth. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Jana “Jzcatlady” Zipf Rosa

Jana “Jzcatlady” Zipf Rosa

March 2, 2026

5  out of  5
rating by Jana “Jzcatlady” Zipf Rosa
"Crescent was very helpful and listened to all of our concerns. She saved us a bunch of money."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Sonia Kohl’s Team here in Black Diamond . "
Profile photo of Gemini Stevens

Gemini Stevens

February 21, 2026

5  out of  5
rating by Gemini Stevens
"Very helpful and great communication!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of stephanie guerrero

stephanie guerrero

February 20, 2026

5  out of  5
rating by stephanie guerrero
"I appreciate Sonia and her team for always helping me with any questions or my insurance needs"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Black Diamond to know that you had such a wonderful experience with us here on State Farm Agent Sonia Kohl’s Team."
Profile photo of Kate Mcguire

Kate Mcguire

February 18, 2026

5  out of  5
rating by Kate Mcguire
"I had a great and efficient experience with Natalie, she was very nice and very helpful. Thank you !"
We responded:
"Thank you so much for the 5-stars, Kate! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sonia Kohl’s Team anytime."
Profile photo of Faye Shelton

Faye Shelton

February 12, 2026

5  out of  5
rating by Faye Shelton
"Hello my World Family! I'm 68 years young and started late inquiring life insurance. However, if you are like me and waited late . . . you definitely want to obtain your life insurance through State Farm. My agent was amazing and took the time to make sure I understood everything and helped my secure my $100K life insurance policy for pennies on the dollar. You will not be disappointed! God Bless Everyone with good health, prosperity and love!"
We responded:
"Thank you so much for the 5-star rating, Faye! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Erica Cameron

Erica Cameron

February 11, 2026

5  out of  5
rating by Erica Cameron
"This office is so helpful. Crescent is so patient with all of my questions and made me feel so much more comfortable"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Sonia Kohl’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Douglas Cameron

Douglas Cameron

February 11, 2026

5  out of  5
rating by Douglas Cameron
"Crescent is so knowledgeable and helpful. She makes everything easier! I recommend this office to everyone"
We responded:
"Douglas, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Sonia Kohl’s Team here in our Black Diamond office. "
Profile photo of Maricar Garcia

Maricar Garcia

February 3, 2026

5  out of  5
rating by Maricar Garcia
"Very nice and did a great job"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sonia Kohl’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Black Diamond ."
Profile photo of Andrew Bye

Andrew Bye

January 23, 2026

5  out of  5
rating by Andrew Bye
"Extremely helpful and enjoyable to work with! Great customer service!"
We responded:
"Thank you so much for the kind words and 5 stars! We value your trust in Sonia Cortez State Farm Agency!"
Profile photo of Corwin

Corwin

January 19, 2026

5  out of  5
rating by Corwin
"Natalie was very helpful in getting insurance transferred to my new car. This is the 2nd car I’ve in the last couple month and everything has gone very smoothly."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Sonia Kohl’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Profile photo of Josh Perez

Josh Perez

January 13, 2026

5  out of  5
rating by Josh Perez
"Natalie was so helpful! She listened patiently to my issue and worked with me in a kindhearted and patient manner. I hope to get her help again in the future!"
We responded:
"Thank you so much for the review and for choosing Sonia Cortez State Farm Agency, we value your business!!!"
Profile photo of Alicia Parsons

Alicia Parsons

January 12, 2026

5  out of  5
rating by Alicia Parsons
"Just love working with my agent Crescent. She is so patient and so sweet. Could not have asked for a better insurance agent. Highly recommend this office."
We responded:
"Thank you, Alicia, for the review and for choosing Sonia Cortez State Farm agency, we value your business! "
Profile photo of Ksam1492

Ksam1492

January 11, 2026

5  out of  5
rating by Ksam1492
"Sonia Cortez Kohl and her team are absolutely outstanding! They are professional, knowledgeable, and genuinely care about their clients. Every question I had was answered clearly, and they took the time to make sure I understood all my coverage options. The process was smooth, stress-free, and I felt confident knowing I was in good hands. If you’re looking for reliable, honest, and friendly insurance service, I highly recommend Sonia Cortez Kohl."
We responded:
" Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency, we value your business! "
Profile photo of John Smith Michel

John Smith Michel

January 7, 2026

5  out of  5
rating by John Smith Michel
"Crescent is the best!! She is very knowledgeable. She took the time to make sure I understood everything."
We responded:
"Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency, we value your business! "
Profile photo of Greg Lauckner

Greg Lauckner

January 7, 2026

5  out of  5
rating by Greg Lauckner
"They have very knowledgeable and helpful staff members. Very Happy with the service I receive."
We responded:
"Thank you, Greg, for the nice words and for choosing Sonia Cortez State Farm Insurance Agency, we value your business! "
Profile photo of sarah odonkor

sarah odonkor

January 7, 2026

5  out of  5
rating by sarah odonkor
"Having been with State Farm for years, meeting and working with this team has been great. They are smart, knowledgeable and practical. Insurance can be overwhelming and we often don’t need it until something bad happens. They help make the insurance process manageable even in difficult circumstances."
We responded:
"Thank you, Sarah, we value your trust in our State Farm office!"
Profile photo of Lindsay Sogge

Lindsay Sogge

January 7, 2026

5  out of  5
rating by Lindsay Sogge
"Crescent is amazing! Super knowledgeable and kind and very detailed in explaining every option."
We responded:
"Thank you, Lindsay for the kinds of words and for giving Sonia Cortez State Farm Agency the opportunity to help you with your insurance needs!"
Profile photo of Vicki Hummel

Vicki Hummel

January 6, 2026

5  out of  5
rating by Vicki Hummel
"Thank you so much for taking care of our insurance needs. Your office I always so friendly and helpful!! We appreciate you looking out for us."
We responded:
"Thank you, Vicki, for the continue trust in our office! We appreciate the opportunity to help you with your insurance needs! "
Profile photo of Adrian Llamas

Adrian Llamas

December 24, 2025

5  out of  5
rating by Adrian Llamas
"Excelente servicio, muy amable!⭐️⭐️⭐️⭐️⭐️"
We responded:
"Muchas gracias, Victor, por elegir a Sonia Cortez State Farm para su seguro de auto y de vida. ¡¡Saludos!!"
Profile photo of Phuong Thach

Phuong Thach

December 10, 2025

5  out of  5
rating by Phuong Thach
"They explained insurance policy and help me get into a better plan with a higher protection for a fate rate and peace of mind. Thank you team !!!!"
We responded:
"Thank you so much for the kind words and for choosing Sonia Cortez State Farm Agency for your insurance needs. We value your business! "