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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vivian Froemke

October 15, 2024

5  out of  5
rating by Vivian Froemke
"Crescent was very thorough and explaining all the details of the policies that we were discussing. Particular coverage may not work for me, but I would recommend everyone try with this office."
We responded:
"Thank you for your glowing review, Vivian! We’re glad to hear that Crescent provided thorough explanations to help you understand your options. Your recommendation means a lot to us, and we’re here whenever you need assistance! -Sonia "
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Glenn Clements

October 2, 2024

5  out of  5
rating by Glenn Clements
"Excellent service."
We responded:
"Thank you Glenn for the review, we appreciate your business!"
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N J

September 27, 2024

5  out of  5
rating by N J
"Sonia and her team are diligent and care about the customer’s experience."
We responded:
"Thank you so much for the kind words, we value your trust in our local State Farm office! "
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Sabina Tair

September 26, 2024

5  out of  5
rating by Sabina Tair
"I had a lovely experience working with Crescent who was incredibly attentive, addressing all of my questions and concerns with care and professionalism. She provided clear, detailed information about my policy options, making everything easy to understand. Overall, everyone I spoke to at this company made me feel well supported! Highly recommend!"
We responded:
"Hi Sabina, thank you so much for the kind words. We appreciate the opportunity to work with you! Thank you for choosing our local State Farm office! "
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Ruby I

September 17, 2024

5  out of  5
rating by Ruby I
"I love that in this day of computers, Sonia and her team are personable and available all the time, and I don't have to deal with 800#."
We responded:
"Hi Ruby, thank you so much for the kind words and for choosing our State Farm Agency! We value your business! "
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Chase Sigman

September 14, 2024

5  out of  5
rating by Chase Sigman
"Love working with this State Farm team! They’re always friendly, quick, and efficient on any request."
We responded:
"Thank you so much Chase, we value your trust in our State Farm office! "
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galina afanasyeva

September 2, 2024

5  out of  5
rating by galina afanasyeva
"Excellent service"
We responded:
"Thank you so much for the 5-star review! we value your business! "
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Kate Mcguire

August 30, 2024

5  out of  5
rating by Kate Mcguire
"I had an amazing experience with Crescent, she was very fast to get back to me and helped me with everything I needed. I’m very happy with the service (:"
We responded:
"Thank you Kate for the 5 start rating! we value your business"
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Peter

August 21, 2024

5  out of  5
rating by Peter
"I recently moved to Washington, and as anyone who has relocated knows, there are a million things to handle—one of the most important being updating my insurance. Crescent made it an absolute breeze. She was extremely professional and genuinely cared. She took the time to thoroughly explain all the options available to me, ensuring I understood the differences in coverage that were specific to my new location. If you're looking for an insurance company that genuinely cares and goes above and beyond, look no further!"
We responded:
"Peter thank you so much for giving our local State Farm office the opportunity to assist you with your insurance needs. We value your trust! "
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Gary Smith

August 20, 2024

5  out of  5
rating by Gary Smith
"Whenever I contact State Farm at this office, they are very helpful and knowledgeable about my policies and respond very quickly to my inquiries."
We responded:
"Thank you Gary, our office goal is to always provide remarkable customer service!"
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Sarah

August 20, 2024

5  out of  5
rating by Sarah
"Thanks so much for making my insurance procedure so easy! I’m so happy to have all my policies with you now and look forward to working with your team!"
We responded:
"Thank you, Sarah, for the opportunity to help you with your insurance needs! we value your business! "
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Susan Sommerman

August 15, 2024

5  out of  5
rating by Susan Sommerman
"Office Manager Crescent Laukner spent time reviewing my policies to ensure I had the coverage I needed with all the discounts possible. She was informative and helpful, taking all the time needed to answer my questions and describe options. Highly recommend!"
We responded:
"Thank you, Susan, for giving our State Farm office the opportunity to help you with your insurance needs! We value your business! "
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Malu Estrada

August 14, 2024

5  out of  5
rating by Malu Estrada
"Sonia es una chica muy amable y seve que está muy dedicada a su trabajo Felicidades Sonia por dar esa confianza"
We responded:
"Thank you for giving our State Farm office the opportunity to assist you. We value your trust. "
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Danielle M

August 2, 2024

5  out of  5
rating by Danielle M
"After receiving a referral from a good friend, I reached out to Sonia at State Farm. She quickly got ALL my information and plugged in the numbers. It looks like State Farm would save us about $12 a year so for now I won't be switching but, based on the GREAT customer service I can tell you where I'll be should anything change in my future. What I really loved about my time speaking with Sonia is her depth of understanding the insurance business. We discussed home, auto and umbrella liability. She's one great professional!!! Check them out if you're looking at switching or starting fresh. You won't be disappointed."
We responded:
"Thank you so much for your time Danielle and for giving me the opportunity to review your insurance needs! We value your trust! "
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Lauren Leffler

July 17, 2024

5  out of  5
rating by Lauren Leffler
"Crescent was extremely helpful and taught me everything I needed to know about my new policies. Highly recommend!"
We responded:
"Thank you, Lauren, for giving our State Farm office the opportunity to work for you, we value your business! "
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Rebecca Campbell

June 28, 2024

5  out of  5
rating by Rebecca Campbell
"Crescent was very knowledgeable and informative. Her customer service skill are incredible. I would recommend her to anyone."
We responded:
"Thank you, Rebecca, we appreciate your business. Thank you for choosing our State Farm office! "
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Sergej Wladimirov

June 14, 2024

5  out of  5
rating by Sergej Wladimirov
"Nitya has been extremely helpful in getting us set up with Home and Auto insurance. We moved from CO to WA, lots of things to arrange and set up, Sate Farm made this part of the move very smooth and easy."
We responded:
"Thank you so much Sergej we value your trust in our State Farm Insurance Agency! "
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Nagarjun Jain

May 30, 2024

5  out of  5
rating by Nagarjun Jain
"Sonia is a great Insurance agent. She helped our business to be up and running in no time and her customer service is awesome. Cannot ask for any better insurance agency then hers."
We responded:
"Jain thank you so much for trusting our local State Farm office with your business insurance, we value your business! "
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Justin Price

May 28, 2024

5  out of  5
rating by Justin Price
"Crescent was FANTASTIC in helping us insure our house and vehicles. Anyone looking for the right State Farm agent need only call Sonia Cortez's office!"
We responded:
"Thank you, Justin, we value your trust in our local State Farm office! "
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Megan Keyser

May 22, 2024

5  out of  5
rating by Megan Keyser
"I’ve been with State Farm for well over a decade now, and when my family moved to WA I was so relieved to find a great SF office locally! Crescent with Sonia Cortez’s office has always been so kind, helpful and ready and willing to answer questions, helps us get the best rate and coverage possible! Thank you Crescent!🤩"
We responded:
"Thank you, Megan, for trusting our local State Farm Insurance Agency! we value your business! "
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Norma Gomez

May 9, 2024

5  out of  5
rating by Norma Gomez
"Great service English and Español"
We responded:
"Thank you, Norma, for giving our State Farm office the opportunity to help you with your insurance needs. we value your business and look forward to working with you for many years to come. "
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Robert DeWard

May 2, 2024

5  out of  5
rating by Robert DeWard
"Nitya was great to work with. She was attentive and personable. She knows the insurance products well and helped us review our coverages to ensure we have appropriate protection within our budget."
We responded:
"Thank you Robert, we appreciate your trust with our State Farm Office and look forward to working with you for many years to come. "
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Sam Sullivan

April 19, 2024

5  out of  5
rating by Sam Sullivan
"Totally professional review and analysis of our insurance package. Suggestions were reviewed and some adopted. Answered all questions and concerns. Great program. Thanks"
We responded:
"Thank you, Sam, for placing your trust in our State Farm office. We greatly appreciate your continued support and eagerly anticipate the opportunity to serve you for many more years to come."
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Stephanie Hawes

April 18, 2024

5  out of  5
rating by Stephanie Hawes
"Sonia is amazing! She is super knowledgeable and will help you get the right amount of coverage!"
We responded:
"Stephanie, I would like to personally express my gratitude for choosing our State Farm office and placing your trust in us. Your confidence in our services is highly valued, and we are genuinely thankful for the opportunity to serve you. Thank you once again for choosing State Farm as your insurance provider."
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wayne dake

April 16, 2024

5  out of  5
rating by wayne dake
"Crescent is the absolute best to work with, always responds quickly and is a total pro!"
We responded:
"Wayne, we appreciate your gratitude and feel privileged to have Crescent as part of our team. Thank you for choosing our State Farm office as your trusted provider for all your insurance requirements."